Customer

  • Company develops popular e-signing software
  • Publicly traded with over $1.5 billion in revenue and 6,000 employees

Problem

  • Exponential growth during Covid led to new monitoring requirements
  • Team had no Splunk experience and required an immediate solution
  • Needed to scale to largest customers and work with different environments

Solution

  • Developed a Splunk app that interfaces with customers APIs
  • Customer data was normalized against common information models
  • Visualizations and reporting designed to scale to huge data sets
  • Tested and vetted for Splunk Cloud and On-Premise environments

Result

  • App was developed and launched in under one month
  • Helped customer improve software logging for better reporting capabilities
  • Greatly improved monitoring insights into customer’s e-signing software